College Fly-In Programs

A payment plan can be confusing when the purchase amount, due date, payment method, and remaining balance are shown in different parts of the account. With Flex Pay, I would want to ask without making it sound like a dispute if I simply do not understand the schedule. Should I focus on the screen that confused me, or describe the purchase and payment timeline from the start? I’d also mention whether the schedule matched what I expected from the checkout page.